Infographic-Social Media and Customer Service

Social Media platforms like Facebook and Twitter are not just for brand awarness or its promotion. These are 2-way communication tools. Customers who have issues or queries turn to social media sites for Customer Service. How quick are you in responding to their issues or queries?

Desk.com highlights the customer service opportunities that social media platforms offers in the infographic below-

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The Social Help Desk Revolution — Brought To You By Desk.com