Social media has become an integral part for businesses. Business owners are using social media platforms to make the effective use of the marketing campaigns. Small to medium-sized businesses are looking for its growth prospects through Facebook, twitter and the likes.
Social media sites like Faceook, Twitter, Linkedin are important communication platforms for all of us. And in this virtual world it is very essential to follow social media etiquette.
Today I came across Social Media infogaphic by SYNQK which explains 6 ways to say thank you on social media. Sharing it here- 🙂
Social Media platforms like Facebook and Twitter are not just for brand awarness or its promotion. These are 2-way communication tools. Customers who have issues or queries turn to social media sites for Customer Service. How quick are you in responding to their issues or queries?
Desk.com highlights the customer service opportunities that social media platforms offers in the infographic below-